2012 Reviews

December

On behalf of the Gloucester Cumberland Ringette Association, I would like to thank you for your generous donation to the Junior A Team. The donation has gone towards offsetting the additional team costs normally incurred by the parents and the players. Your donation helped ensure that our young athletes had a fun and productive season. Thank you again.
Susan W c/o GCRA
Ottawa, ON

The trees look so great I can’t even lie and claim I did it. I love the fact there are so many lights you can’t even see lines of the lights. Thank you, and I can’t wait to expand on it later on.
Brad W
Kanata, ON

As much as I hate to admit it, I love the lights. I get a lot of comments from my neighbours, so that’s why I really love them.
Lorne B
Nepean, ON

Thank you to the Christmas Decor team. The house looks great again this year, and we are very pleased with the service.
Judy K
Kanata, ON

Other people on my street have tried to do their own Christmas lighting this season, but it doesn’t compare to what you do. The time, patience, and care you put into your work shows and are very much appreciated.
Peter M
Ottawa, ON

Thank you very much for holding a Christmas Decor spot open for me this year, it was much appreciated.
Anna G
Nepean, ON

Lights look fantastic again this year. Thank you.
Grace G
Carp, ON

Now that the lights are plugged in, the trees look great. We look forward to adding even more trees to our Christmas Decor package next year.
Taggart Realty Management Inc
Ottawa, ON

We had our trees decorated this year, and we are very happy and they turned out great. Thank you.
Niki S
Kanata, ON

The Christmas Decor lights look great and people have been stopping, slowing down, and taking pictures. Thank you for doing such a great job.
Fiona G
Ottawa, ON

The new twinkle lights are incredible. We love that we can change them every day. The rest is great as well, and we really like that you have new options each year and you make us aware of them. Thank you.
Lynne L
Cantley, QC

The lights look fantastic, and we are getting a lot of customers commenting on them. Thank you.
Margo N c/o Mid East Food Center
Ottawa, ON

The trees look great. I look forward to adding more next year.
Mike D
Kars, ON

I really want to thank you for maintaining my lawn. Your service is professional, and I have no complaints. I look forward to using your services in the future.
Gurunaj D
Ottawa, ON

The courtesy and efficiency of the lawn technicians was very much appreciated.
Donald S
Orleans, ON

I absolutely love the way you take care of your customers.
Louise L
Orleans, ON

The Christmas lights look fantastic, thanks so much! Thank you also for the excellent customer service and generous gestures to make us happy. I really appreciate your efforts to make our experience a good one. Your professionalism exceeded my expectations, and the Christmas Decor service continues to impress me.
Anne S
Ottawa, ON

I have always enjoyed Nutri-Lawn’s services and everyone I’ve talked to on the phone in the office.
Janet F
Ottawa, ON

Thank you for your services over the years.
Gabriel L
Ottawa, ON

The Christmas lights this year are exceptional!
Elizabeth G
Nepean, ON

The Christmas lights came on and they are absolutely beautiful. Thank you!
Nancy N
Manotick, ON

I was very satisfied with the service my lawn received this year.
Keith C
Orleans, ON

The Christmas lights that you put up around the city are beautiful. I always enjoy talking to the lawn technicians when they are on my lawn.
Wendell Wieser
Ottawa, ON

November

I was most pleased with the service we received this past summer. Thank you for all your hard work this past year through what must have been, I’m sure, a very challenging summer.
Dawn R
Nepean, ON

Many thanks to all members of the Nutri-Lawn team, and we are looking forward to another great Nutri-Lawn season in 2013.
Linda C
Orleans, ON

Thank you very much for your wonderful service.
Carolyn S
Kanata, ON

Thank you for all the good years of service.
Doug S
Kanata, ON

Thank you for your service over the years, and I will certainly recommend your company to others.
Klaus M
Ottawa, ON

Thank you for the good work to date.
Victor B
Nepean, ON

Thank you very much to the Christmas Decor department staff and crew. We very much appreciated the work. The decorated trees up the ramp and around the circle looked stunning this morning.
Lisa c/o Sakto Management Services
Ottawa, ON

My lawn has never looked better.
Mr. S
Ottawa, ON

October

Thank you for accommodating my request to do the hydro-seeding after the weekend. We look forward to seeing the results. Once again, thank you.
Barbara R
Kanata, ON

I love my lawn this year.  You did a great job!
Mr Belanger
Orleans, ON

I am very, very happy with Nutri-Lawn.  I have had two applications of nematodes and there is no digging.  I had major damage last year but nothing so far this year.  I am seeding as well but just wanted to pass the message on to you.
Jane C
Stittsville, On

I love Nutri-Lawn’s service.  I follow your recommendations like the Bible.  My lawn is perfect.  I couldn’t ask for more.
Sharon P
Orleans, ON

I smile every night when I get home and the lights are on...perfect way to end the day!
Design is great...lots of options presented...my neighbours always comment on how great they look.
Christmas Decor is very accommodating and will come back to redo the connections to meet my preference; and the continual monitoring is timely and much appreciated.
Once you use Christmas Decor there is no going back.
Mary
Ottawa, On

Love your services! Big, big improvement on our lawns. Very, very happy with Nutri-Lawn!
Ian G
Ottawa, On

September

Thank you very much for the seeds you provided.
Marten Z
Stittsville, ON

Thank you for your great generosity. 
Gaston M
St Joseph Parish of Orleans

Courtney did a great job on my lawn today. Thank you.
Alice P
Kanata, ON

Chandra is an excellent representative for the company.  I felt like she really cared about me and my lawn.
Mr Strimas
Ottawa, On

Chris did my overseeding today and he did an amazing job.  I hope that he does my lawn from now on.
Louise D
Kanata, ON

I am very happy with the installation crew; they more than exceeded my expectations.  Great job, Quin. 
Rick Z
Nepean, ON

August

Thank you so much Thom for your clear explanation of what the extreme heat has done to our lawns this summer. Since my husband's death a couple of years ago, I have been trying to maintain an appealing front yard as I am planning to sell my home in the 'near' future, whenever that may be, and I know that curb appeal is very important.

I must tell you that you have a wonderful staff. The phone people have been most helpful, and whenever I see a Nutri-lawn truck I stop them for advice. All have been very accommodating, very helpful and knowledgeable. That is one of the many reasons why I have been promoting your company and will continue to do so. Just recently, I believe, two people have signed on with your company because of my recommendations. Keep up your good work.
Thank you,
Theresa (Terri) M
Nepean, On

Thanks for the information... Thanks for your help.
Francois P
Kanata, ON

Thanks for your reminder! Let me try to do something in accordance with your instructions. 
Zhang D
Ottawa, On

Thx for the update (email regarding heat and drought stress).
Mike K
Ottawa, ON

Thank you for the note (email blast regarding heat and drought stress).  I was wondering what I could do, and honestly gave up on the watering, thought it was not useful at this point.
Christine H
Ottawa, ON

Had your guys in a little while ago to do an aeration service for us and we just wanted to say how pleased we were with the service.  They were professional and business-like, in appearance and demeanor, polite and got the job done quickly and carefully.  They did not waste time but did not cut corners.  Please pass along our thanks, it is nice to see people who care about the work they are doing and respect the client environment, their own appearance and the equipment they use.  Sadly, we don't often see the same level of professionalism, regardless of the price paid for various services.
Gord M
Stittsville, ON

Thank you very much for the e-mail. It was very informative and I appreciate all the help we can get. We are not booked for the fiesta yet but next year we will be adding it on so we can get weed touch up's.
Betty B
Vanier, On

Thank you for this information (email about heat and drought stress).
Michael V
Ottawa, ON

It has been a pleasure dealing with your company.
George R
Osgoode, ON

I am very impressed with Nutri-Lawn and the two techs that did the kelp and nematodes, Bill and Owen.
Chaim F
Nepean, ON 

I am so impressed with Nutri-Lawn.  The lawn has never looked better at the day care.  Everyone is so nice and the techs that come are just so good.  Thank you.
Montesorri Daycare
Ottawa, On

Your technician – Luka – came for the third application (fertilizer and weed control) on Aug 24.  I’m happy to tell you that he was very patient and did a great job (a lot of dandelions were gone).  Hope to see him to do the fall application as well. Thank you.
Sarko W
Nepean, On

“I water my lawn every 2nd day and it is the only one on my street that is green.  You can come by anytime.  Thank you very much.”
Bob T
Ottawa, ON

Owen was pleasant, knowledgeable, and did a great job.  I am very happy that you were able to get out to do my kelp application today.
Rod  V
Orleans, ON

I am very pleased with your company.  I wanted the irrigation work done asap and even with the very tight schedule, and the weather being so hot, you were able to do the work quickly and efficiently. 
Gary B
Kanata, ON

July

Courtney is on my lawn right now and she is fantastic.  She is doing a very thorough lawn.  She is very polite and like a breath of fresh air.
Ron H
Kanata, ON

I am very impressed with the weed control.  I have seen a substantial difference in the weeds since I added Fiesta to the program last year.  I like your recommendations and always follow them!
John A
Ottawa, On

Thank you for your reliable work.
Susan H
Kanata, ON

Thank you for your good service for the 2012 year.
Debra T
Orleans, ON

Thanks to Trevor for coming back!
Jules L
Nepean, On

Thanks very much for the telephone call to the house the other day.  Martina has been in touch and our system is working great.
Anand P
Kanata, ON

I enjoyed speaking with your technician (Trevor)!  Very nice and well informed young man.
Maria G
Nepean, ON

My husband is so happy with the irrigation installation that Al and his crew did!  They were professional and efficient even in the extreme heat.  Great job guys!
Judith P
Arnprior, ON

Everything is running smoothly with the new irrigation system!  Thanks for the great service.
Allison B
Kanata, ON

I appreciate Jody’s honesty.  Unfortunately, my lawn is beyond your help on this rental property but I will not hesitate to use you at my other properties.
Marie C
Orleans, ON

Thank you to John for meeting with me.  He was a delight.
Andrew K
Nepean, On

Jesse M and his crew did an amazing job with installing the irrigation system.  Everything looks great!
Jonathon B
Carp, ON

Hi Rob, I just wanted to say that I am VERY pleased with the crew that came today and installed my new system.  Al was great in explaining everything to me as to how the box works and just in general a great crew you have! 
Allison B
Kandata On

I am so happy that I had my irrigation system installed by you. You have a great reliable staff.  I have  friends that went with other companies for sprinkler systems and all they do is complain about them. Thank God I decided to go with Nutri-Lawn!
Isla H
Manotick, ON

June

Thanks so much.  The system works well.
John S
Ottawa, ON

You sure are passionate about your product!  I will never every switch companies.  I appreciate your devotion and loyalty. 
Bryan F
Orleans, ON

You guys did exactly what you said you would, you came back out and sprayed the weeds and guess what? They ALL died.  You are all great and what a fantastic team.  We appreciate your help.
David R
Orleans, ON

I am very happy with the installation of my irrigation system so far.  The guys are very professional and did a great job with avoiding damage to the landscape! 
Dermid O
Kemptville, ON

Jessie and his crew did a great job.  I am very impressed with the job and with his customer service expertise.
Mr Z
Orleans, ON

I have the best lawn on the block and all of my neighbours are envious.  They always ask “who does your lawn?
Gilles G
Nepean, ON

I appreciate your patience and kind service.  I am so happy with everyone, from the office to the technicians.  Everyone is always willing to help.
Patricia B
Nepean, ON

Canadian Guide Dogs for the Blind would like to take this opportunity to thank Nutri-Lawn for its contribution of a voucher towards any lawn care service valued $200.  Your donation was used at our 2012 golf tournament that was held....Without the support we receive from individuals, the community and a variety of fundraising events, we would not be able to continue providing professionally trained guide and assistance dogs to our clients.
Jane T
Canadian Guide Dogs for the Blind

I really appreciate your “high touch call”.  It is just one of the little things that make you different.
David C
Ottawa, On

Many thanks for sorting out our corn gluten application so promptly.  Your technician, Jay, arrived in short order and completed the application as was originally specified.  He was a very pleasant and friendly individual who must be a real asset to the company.  He was extremely polite and efficient.  Please make note of these comments on his employment record for us.  Enjoy your summer!  With thanks.
Leslie B
Greely, On

Thank you very much for your assistance in caring for my parents’ lawn.  My parents’ house will be going on the market shortly and the service is no longer required. 
Mrs H
Nepean, ON

Your young man who did the Fiesta program was very helpful and answered all of my questions.  Thank you.  Elspeth M
Nepean, On

Thank you for the seed.
Sheila M
Ottawa, On

Your service is fantastic.  So far I have had Fiesta, overseeding, and topdressing. I am very happy with all aspects of your company.
Lynda L
Ottawa, ON

I am so impressed with the quality of service.  I am in the customer service industry myself.  The technicians are leaving great notes with the visits.
Cindy B
Stittsville, ON

My weeds look at Nutri-Lawn and they die!  You guys are the best.  Thank you.
Peter M
Ottawa, ON

I have to cancel my services because I sold the house.  Thank you for all of the great work!
J-G L
Ottawa, ON

I am very pleased with the service visit today.  Al did a good job on my irrigation system.  I am happy that I switched to you for the annual maintenance.
Suzanne P
Smith Falls, ON

You are lucky to have a great technician like Kyle working for you.  He represents Nutri-Lawn very well.  I would be happy to have Kyle serving my system from now on!
Stan C
Nepean, On

Jessie and his crew did a great job on my irrigation installation.  I am very impressed with the job and your customer service expertise.
Mr Z
Orleans, On

Kevin always does a great job on my lawn.  He is an asset to the company!
Howard C
Orleans, On

You are a great company.  Other companies should study Nutri-Lawn customer service from you.  You are fantastic and I love doing business with you. 
Nick S
Ottawa, ON

I am really happy with your irrigation and lawn care services.  I think Gerald does a great job.  He is very professional.  Also, I am absolutely impressed with the top-dressing.  It has miracles on my lawn.  It has made a complete 180!
Mrs R
Ottawa, ON

Joseph, you’re awesome!  So efficient!
Kim T
Orleans, ON

Bill H did a great job.  Thank you for taking care of the thyme in the back yard that my wife planted.
Mr HE
Dunrobin, ON
 
I love Nutri-Lawn!  You are life savers! 
David R
Orleans, On

May

My wife and I are so happy to have booked services with your company.  The professionalism, the advice, the response time, EVERY representative I have talked to is just so impressive.  It started with your website, to Joe and Martina, to the first visit, and the notes taken by the tech.  I have not looked back or second guessed my choice.  Thank you and please continue with your advice.
Darek B
Orleans, On

Gerald and his helper Josh were excellent technicians and did a great job with starting up the irrigation system. They are doing their job very well.
George H
Arnprior, On

I am very happy that you came back to respray my weeds so quickly.  Everything is fine now.
Scott C
Nepean, On

Thank you very much for the bag of seed.  You guy are the best.
Mrs R M
Orleans, ON

I had another company aeration my lawn and they damaged every single sprinkler head on my property.   Thank you for fixing the damage.  The guy did a good job working in the rain, was very polite, and gave me a lot of tips on maintaining my system.  Your technician encouraged me to get lawn care with your company.
Sheila F
Orleans, On

I wanted to mention that the staff who overseeded my lawn (Courtney and Kendra) were really helpful and I look forward to the supplementary fiesta treatment they said they would schedule. (I was also impressed with how early in the season they arrived.)
Courtney S
Ottawa, ON

Joe and Ted did an excellent job with the repairs to the irrigation system at the City of Ottawa Core Park.  They cleaned up so well afterwards that it looks like you were never there. 
Chris M
City of Ottawa

Thank you for the quick attention to my lawn.  Well done!
Mrs P
Vernon, On

Joey was here on Saturday.  He was very nice and very professional and he left me seeds.  I appreciate all of your follow ups.
Mary H
Ottawa, On

Lights look great.  Thank you. 
Jack M
Kanata, On

The fellows who cut my lawn were very pleased that I signed with Nutri-Lawn. 
Pamela N
Ottawa, On 

The turn-around condition of the lawn is fantastic.  My sister’s lawn is having the same effect since we have booked with you.  It is to the point that other people are complementing me. 
Catherine C
Nepean, On

You have a fantastic crew at Nutri-Lawn.  I have been with your company for so long that I sometimes feel that I need to keep you on your toes.  You always come out smelling like roses.  Thank you to Chandra.  Fiesta worked really well.  Thank you so much.
Martina M
Cumberland, ON

The customer service at Nutri-Lawn is fantastic.  The technician that we send out are very polite and helpful and I can’t ask for anything more.
Nancy M
Navan, On

Al is one of the best and most knowledgeable techs that I have ever had service my property.
Earl C
Ottawa, ON

Kyle was at my home today to service the irrigation system.  He was very pleasant and solved the problem quickly and efficiently!
Susan P
Ottawa, On

Ted did a great job repairing the irrigation system.  You have an awesome team of guys!
Ken
Campbell Ford
Ottawa, ON 

Dear Thom,
Since we were away for part of the winter, we weren’t able to get this note to you sooner. We want to thank you again for treating us to a Sens game in your suite.  We thoroughly enjoyed your company as well as meeting your managers.  We enjoyed the game.  The food was great.  Thank you for this nice gesture.
Gerry and Aline Raymond
Orleans, ON

I am very happy with your services.  I love the new Fiesta product.
Marc Q
Ottawa, ON

You are the most polite company that I have ever dealt with.  I did my research before calling you.  i have seen your videos and heard your commercials on the radio.  Everyone that I have spoken to is so nice.  Sarah is a good ambassador for your company. 
Mrs R
Ottawa, On

John was a pleasure to speak with and I love that you do not do pressure sales like some of the competitors. 
Gavin M
Kanata, ON

I love Nutri-Lawn!  You are life savers! 
David R
Orleans, On

I would like to express my sincere appreciation for your company proudly displaying the BBB logo in your advertising.  Displaying the authorized BBB name and/or logo immediately identifies your business as a supporter of trust, integrity, honesty and fairness, the foundations of the Better Business Bureau system.

Your continued support of the BBB announces to your customer that you value their patronage, are committed to service excellence and promote trust in the marketplace.  We appreciate your company as an Accredited Business and commend you for the strong example of corporate citizenship that you are demonstrating. 

Thank you for your commitment!
Trudy Holmes
Trade Practice Specialist
Better Business Bureau

I switched to your company and I am extremely pleased.  The technician (Nic) that was out the other day was very polite and did a great job. 
Ruth C
Nepean, ON

Frank did great work on my irrigation system.  Frank was very knowledgeable and gave me a lot of information about using the system.  Frank does his job efficiently.
Mike B
Orleans, On

I had my sprinkler system installed yesterday and I just wanted to say that Jesse M and his install crew were awesome!  They are truly the A-Team.  Everything was done perfectly and I am very satisfied.
Jim S
Nepean, ON

Steve L opened my irrigation system today and he did a great job.  I appreciate the great staff ! 
Laurie D
Almonte, ON

Congratulations to the Nutri-Lawn Team. Thom and Sandra were at the Consumers Choice Awards Gala where we won the GOLD Award!  Once again, clients voted us as #1. Great Job Team!
Thom
Nutri-Lawn Ottawa

Kyle gave me all of the information about the solar sync (satellite-driven controller).  Kyle was very knowledgeable and polite.  I like his sense of humour and I prefert to have him on my property.  I enjoy talking to him about old cars!
Barry B
Stittsville, ON

Matt K did a SUBERB job with starting up my irrigation system this year.  He was very nice and knew what he was talking about! 
Pauline M
Nepean, ON

Thank you for this morning’s application and the treatment of my weeds.  The gentleman who came was very nice and the information that he gave me was practical.  Much appreciated.
Evelyne
Ottawa, ON

I booked with Nutri-Lawn because you know what you are talking about.  The “other guy” only wanted to sell and had no interest in what I needed or want. Thank you for being different.
Michael W
Orleans, ON

I am very pleased with the core done today by Nic & Christian.
Suzanne L
Richmond, ON

Darlene, Thanks for your prompt attention to our referral/e-mail.  We truly appreciate the personalized services provided by Nutri-Lawn Ottawa since we became clients 4 years ago.  Our lawn, thanks to your team’s efforts and our own loving and continuous endeavouring care, really looks spectacular at this point in time.  It is a tough battle; let’s keep up this wonderful work.
Linda and Paul C
Orleans, ON

April

I am so happy that I switched to your company.  The products work and the customer service is the best!  Every time I call Nutri-Lawn I am never disappointed with the service I am given.  Thank you because to me, this matters the most. 
Mrs KL
Ottawa, ON

Steve did a GREAT job and I appreciate your staff.
Laurie D
Almonte, ON

Your company has a good reputation compared to some other lawn companies.  Thanks for being honest about the spring applications (of nematodes).  A landscaper told us to get a spring application....
Beverly T
Orleans, ON

Darlene, I just wanted to comment on the quality of young men you have working with you.  The two fellas who John sent this morning are first class.  Good workers and well mannered. 
Please thank John and Joe also.
Joe S
Kanata, ON

Sincerest thanks for your valued business. As we strive to be the best in our industry, we are honoured to have clients like Nutri-lawn.  Look forward to working with you again soon!
Scott
Creo Marketing

We like the advice and services provided by Nutri-Lawn.  Great job.
Colin H
Nepean, ON

Thank you for the bag of seed!  Much appreciated!
Mrs A
Orleans, On

Thank you for the prompt attention to my property this morning.  John is very knowledgeable and helpful.
Clayton M
Nepean, On

Today, I had the first application of fertilizer and spoke to the young man (Chris) – I am very impressed with the knowledge he has for this process.  Thanks.
Lynda L
Ottawa, On

In the service business, nothing is more important than a glowing testimonial from a satisfied customer. Great work, thanks for sharing, and keep it up!
Nutri-Lawn International
Toronto, ON

I love to have Steve service my irrigation system.  He is amazing and he is an asset to the company.
Nancy K
Ottawa, ON

I must say that I am very happy that I have signed up with Nutri-Lawn because I have heard such good reports on your service and I have been most satisfied with my conversations with you (Phil), Joseph and Jason.
Leah T
Kanata, ON

Thank you for your courteous representative (Phil).  I have appreciated that he was not pushy.  He was very respectful and knowledgeable.
Suzanne B
Kanata, ON

The guy I spoke to was very helpful, lots of info (Joe).
Marje L
Metcalfe, ON

Thank you for the grass seed.
Mr H
Nepean, ON

Steve is great at what he does and I feel very comfortable with him working on my irrigation system.  I want Steve for all further irrigation service calls. 
Eliseo T
Gloucester, ON

Hello Darren and Chris,
I was reminded of you when I saw that we had our lawn marked today in preparation for the installation of the irrigation system. I just wanted to say "thanks very much" with respect to the way you helped us to move forward on this. It is a big investment and so, naturally, I had so many questions.
You were both so patient and informative in answering them and I truly appreciated that. We're really looking forward to having the system in place.
Dr Anand
Kanata, ON

The first fertilizer treatment was performed by two gentlemen (Kevin and Luca). They both were very nice and courteous. 
David C
Orleans, ON

Thank you, Penny, for taking the time to explain grubs so thoroughly to me.
Sam S
Stittsville, ON

You have very nice employees and I always love calling in to speak to them.
Chris M
Nepean, ON/span>

March

It was very informative speaking to your representative John yesterday. He was very professional and answered all the questions I had. He is a very good representative of your firm.
Marc S
Ottawa, ON

Our dinner and auction held on March 24th went really well. There were 190 people in attendance and over $30,000 was raised. Thanks so much for your donation.
Redeemer Christian High School
Nepean, ON

February

I love how clear you are about the conditions and terms of your agreements with your customers.
Paul B
Nepean, ON

It has been nothing but a pleasure dealing with you over the years.
Brenda M
Ottawa, ON

You guys are the best. All other companies do not come close to as nice as you are.
Mrs F
Nepean, ON