2011 Reviews

December

Wishing you a happy holiday season to cherish and remember.
Ottawa 67’s
Ottawa, ON

Rogers House is the best lit house on the block! We are the envy of all our neighbours. Thank you! Your continued support and generous gift of lighting up our pediatric palliative home is tremendously appreciated. Merry Christmas to all!
Lisa B, on behalf of
Rogers House
Ottawa, ON

Your Christmas Decor installers got right to the top of our tree and did a great job. Thank you and we hope to win the neighbourhood contest this year again.
Janet S
Kanata, ON

The Christmas Decor lights look spectacular this year. It looks so elegant and really adds a lot to the front of our home. It was exactly the right choice.
Corina G, on behalf of
The Rockcliffe Retirement Residence
Ottawa, ON

I wanted to let you know I am very happy with the work Penny, Rob, and the technicians did installing my Christmas lights. There were about five hundred people present for the ceremony, and everyone stayed for the lights to come on, even though it was raining. This is going to be an annual event for us, and everything was absolutely wonderful.
Yves M, on behalf of
Place de la Cité
Gatineau, QC

The red and white lights look incredible. I am so happy we got the Christmas Decor service again this year. We are very happy and my parents love the tree you designed for them. Great job and thank you again.
John B., on behalf of
JT Bradley’s
Navan, ON

Thank you so much. I am so happy with your Christmas Decor service, and for sure for next year we will contact you again. I wish you a Merry Christmas to all of you.
Nancy B
Gatineau, QUE

I wish to express our satisfaction in dealing with you over the past years. We have always been impressed with the staff that has represented you, and the courteous manner they presented themselves and your firm.
Jack C
Ottawa, ON

Thanks to your support, the CTV Morning Live/BOB FM food drive was able to collect nearly $54,000 and 61,500 pounds of food. All of which will go to help the less fortunate in our community this holiday season. This could not have been done without your support and generosity. I can’t tell you how much it means to me, CTV Morning Live, BOB FM, and the Ottawa Food Bank. I hope we can count on your support again next year. Thanks again.
Kent M, on behalf of
CTV Ottawa
Ottawa, ON

November

Thank you to your manager John for coming out to check our grub problem, and offering to put down some soil and grass seed next spring. Thank you again for the advice.
Pamala P
Kanata, ON

Thank you for taking such good care of my lawn for the past twenty years.
Florence O
Nepean, ON

I just wanted to let you know that the Christmas lights look beautiful. I love them, and people are slowing down just to look at my home. The technicians that did the installation were very nice and professional.
Mrs C
Gloucester, ON

The Ottawa Chapter of Osteoporosis Canada is most appreciative of your generous donation to the silent/live auction held at our Bone China Tea... With a Twist fundraiser on November 6th, 2011. Warm regards.
Anita N, on behalf of
Ottawa Chapter of Osteoporosis Canada
Ottawa, ON

Thank you to your Christmas Décor team. My house looks great, and my husband was very happy and surprised by the lights. He is very happy he didn’t have to install the lights himself. Thanks again for all your help.
Judy K
Kanata, ON

I am very pleased with the customer service I always receive from your company. I am impressed that you called just to see if the lawn was cleared of debris from construction. I am very happy with the services and I will be recommending your company to others.
Lisa G
Manotick, ON

The technicians Nic and Kendra did an amazing job decorating our tree. I am getting notes in my mailbox from neighbours telling me how nice my home looks. People are also knocking on the door, and my husband is so happy with all of the attention we are receiving from the Christmas lights. Thank you so much once again.
Mrs H
Gloucester, ON

Courtney and Brian are great representatives of your company. They were pleasant throughout the day, and they took their time and did an amazing job. We could not be happier with the service. Thank you.
Joan M
Orleans, ON

October

Thanks to your technician Murray for doing an excellent job winterizing my irrigation system. Murray was very polite and professional, and even though it was raining he really knew what he was doing.
Mr D
Ottawa, ON

I would like to take a moment to thank you for the wonderful services. As a home owner I have been more than pleased with the service your company has delivered over a number of years, the notes they leave me following their service calls, and the friendly and knowledgeable staff who have answered my questions when I call. I am so appreciative of both the Irrigation and Christmas Décor services you donate each year. As a small organization, we have limited resources and your generous support really helps and means a lot. Congratulations on building such an effective team of knowledgeable, friendly and community-minded people. You are an example of many.
Lloyd C, on behalf of
Roger’s House
Ottawa, ON

Thank you for the great service with lawn care and irrigation this year! Everyone that works in the office, as well as on the lawns are pleasant to speak with at all times. See you in the spring!
Bob C
Kanata, ON

Thank you for a good season. The lawn looks great!
Ali S
North Gower, ON

I am very happy with the Irrigation service call your technician Jesse made this past weekend. He was very careful, and provided great explanations. He spent time explaining the service to me. Please let him know how much I appreciate his patience.
Dan D
Ottawa, ON

Thank you for the prompt service. Your knowledge of the products you provide is incredible. Great first impression and I am looking forward to next year’s services.
Mrs B
Ottawa, ON

September

I would just like to say that Kevin did a great job with the Nematodes. He was efficient, polite, overall a great guy and my dog loved him. Tell him for me to keep up the great work. All of you are amazing. Thank you again.
Silvio D
Nepean, ON

You have great customer service skills, especially compared to other lawn care companies around Ottawa that I have previously dealt with. You have really proven yourselves, and have been great on the lawn.
Deborah M
Nepean, ON

It is always a pleasure, and has been over the years to work with Thom and his staff.
Randy G
Ottawa, ON

Your technician Joey is a great employee. He was very polite and took his time on my lawn today. Thank you. I appreciate the effort and care put forth by your company.
Diane S
Stittsville, ON

You are very lucky to have such a great manager working for your company. John is very knowledgeable. Thank you.
Don G
Kanata, ON

You are a wonderful company to work with. Thank you for your effort and dedication to your customers.
Brian F
Orleans, ON

I just spent some time with Rob, your Irrigation Estimator, and now I have knowledge and appreciation of how the system works. He explained how the rain sensor works and the benefits of it. We will be having some work done on the property. Thank you to Rob, he was very knowledgeable and polite – and sure knows his equipment!
Andrew D
Property Manager
Ottawa, ON

I am very satisfied with the work you have done so far. I was very impressed with Chris when he came out to do the Overseed with Core Aeration. Good job.
Beverley D
Ottawa, ON

You have always done a good job with my lawn care! Thank you for a good job!
James W
Ottawa, ON

I have never been happier with my lawn now, than I have been all season. Thanks to everyone and keep up the great work.
Mrs T
Kanata, ON

Thank you for working together to coordinate the time I needed for the Core Aeration. You did the service just in time, as the pine needles are starting to fall off the trees. Thank you to Chris and his co-worker; they did a great job.
Heather W
Manotick, ON

On behalf of The Peter Gilgan Charitable Foundation, please accept my sincerest thanks for your generous support of our 2011 campaign. Your donation will assist in supporting worthwhile charitable causes and make a significant difference in the lives of the children and families throughout our communities.
Peter E. Gilgan
Mattamy Homes
Ottawa, ON

Since the Kelp Rejuvenation application, my lawn looks amazing. It’s green and lush, and people stop on the street and ask what I do to make my lawn look so good. Thank you to all the technicians that come out to my lawn. I feel like every visit you do, my lawn benefits from. I really like the way your company is run and I think the management, office and technicians work well as a team. Please let everyone know.
Linda C
Orleans, ON

August

I have always been really happy with your services. I have had problems with other companies but none with you. Even if I did, I know you’d fix it right away. I trust your expertise.
Roger A
Orleans, ON

Just want to compliment you and your team on the great service I have received with my new irrigation system - from the first contact through the installation and after the service. I was up last night waiting for it to kick off and there was a noticeable loud consistent knocking. I emailed Rob and he replied back very early in the morning and Al was onsite within 15 minutes... Call that service! He also relocated a couple of heads as they were over the property line without any complaining.  A regulator needs to be ordered and it’s great that I don’t need to be home for the next visit for the install. I am off to Newfoundland this afternoon and I am so glad I can have this resolved before I go. Thanks team.
Stephen T
Nepean, ON

Dear Thom, Thank you for having the 50/50 draw at your work place and donating the proceeds of $75.00 to the School Supplies Assistance Program. It is greatly appreciated. Also, please extend our thanks to everyone who participated in the draw.
Siu Ling, on behalf of
Christmas Exchange
Ottawa, ON

Community neighbours were invited to our block party to help the Glebe Centre Family celebrate with BBQ, live entertainment, and games for kids. Our 14th annual fundraising Rockathon rounded out that sunny Saturday in June. Thank you for your incredible support, as you know proceeds from the Rockathon are used to support our existing activities and programs such as music and art therapy for our Residents. You can also appreciate that proceeds subsidize the outreach programs offered to seniors in our community through our Abbotsford Branch. Thank you for being a true friend.
The Glebe Centre
Ottawa, ON

The application of Fiesta Weed Control worked very well. It killed about 90% of my weeds. Thank you. My neighbours are now asking me who did my lawn.
Chris H
Orleans, ON

 I love speaking with Kevin every time he comes out and I always follow his recommendations. Thank you to Courtney for helping me out earlier with scheduling the Kelp Rejuvenation Application for Chinch bugs. Thank you to Jen for calling me before each visit. Thank you to Stephanie for doing such a great job with the Top Dressing. You have a very accessible, organized, and professional website. And lastly thank you for being very dedicated to my lawn and for addressing my concerns. I truly feel like I’m getting personalized service.
Linda C
Orleans, ON

July

I want to let you know this is by far the best experience I’ve had with a company. I really like that you follow up with me because I am very busy. I like the payment plan option because I am in a new home and have a lot to worry about. You have made this experience very easy and pleasant.
Stacey Y
Osgoode, ON

I am very impressed Penny called just to follow up on the lawn. That shows great customer service. My lawn has really improved since the outdoor water ban.
Wael H
Nepean, ON

I will recommend your services to everyone. I have no complaints at all. You have always been polite and treated me well. I would never think of calling another company.
Mrs B
Carleton Place, ON

Your technicians always look professional when they’re here. You are always looking out for my lawn. Thank you for all the hard work.
Mrs F
Ottawa, ON

Just wanted to let you know I appreciated the quick service.
Susan L
Orleans, ON

I really enjoy calling in and speaking to Sarah. She handles all of my concerns quickly and is very polite at the same time.
Ken H
Ottawa, ON

I am very pleased that you came back out to re-spray my weeds with Fiesta Weed Control. This is my first time using your company’s services and you beat all the rest. I am very happy with my services.
Ms P
Ottawa, ON

Thank you to your manager John for coming out to meet with me on my lawn. He answered all my questions and I’m impressed he came out so quickly. I know he is going to do a good job controlling all my weeds.
Judy K
Kanata, ON

You technician Bill did an excellent job reapplying Fiesta Weed Control on my lawn. I am seeing great results and thanks Bill for a job well done!
Rick V
Navan, ON

The sample of Fiesta Weed Control worked wonderfully on my lawn. I am impressed that the weeds didn’t come back.
Barry P
Orleans, ON

Tom Hansen gave excellent service this morning on my irrigation system. He was thorough and efficient. It is a pleasure dealing with a company that understands customer service from top to bottom.
Rob S
Ottawa, ON

I am very pleased that the lawn is looking so much better since Nutri-Lawn has been taking care of it. Thank you so much.
Clare M
Ottawa, ON

Hi Thom, I just wanted to send you a note to tell you what a top notch service you run. We have a number of companies that provide regular service around our home and the staff at Nutri-Lawn leaves them all standing. Rather than chasing the company to set up service, I always hear from your great people first - and from the first contact of the season (usually Darren, I believe, who is excellent) to the friendly and knowledgeable staff that come to the property I am constantly impressed at how smooth the service is, how genuinely concerned your people are about any problems or concerns we have ... and how friendly and approachable they all are. I always think this but never bother to pass it along. The other day I had a visit from Kyle Cummings to sort out a sprinkler problem and he’s always such a nice person to deal with that I thought to myself: instead of sending yet another email this morning chasing another company to fix a problem we’ve had for three years, I’m going to make sure Thom Bourne knows he has a wonderful company that runs exceptionally well and is staffed with capable, thorough and friendly people. You should be proud of what you’ve built! Please pass along my appreciation to your staff.
Sandra Blaikie
Ottawa, ON

I am more than pleased with our lawn care and irrigation services this year. You are doing a fantastic job.
Mike B
Orleans, ON

I am very happy with today’s visit. I want to make sure your technician Joey knows how happy I am that he took the time to explain everything to me and answer all my questions. I am also happy that you don’t let the technicians work in excessive heat. Two well deserved bravos.
Theresa M
Nepean, ON

I just wanted to let you know that the lawn looks great now. Please give my thanks to the crew (Dan) who came by for the re-application, he did a great job. I appreciate the courtesy call.
Michal B
Kanata, ON

Every technician that has been here to do work has been very professional and kind. We left our other lawn care company because services started out great but then declined. Since switching to Nutri-Lawn, we will never go back.
Agnes H
Ottawa, ON

Hi Thom, I just wanted to thank you for your help recently in replacing the irrigation controller for
Denise. Martina was a great help and I must say she provided superb customer service. Your company is very well represented through her services. Denise’s irrigation system is now working very well again after breaking in a storm a while back. Thanks again! Your help is greatly appreciated!
Eric Kalbfleisch
Manager, Category & Classified Accounts
Ottawa Citizen

I love your company. I have been with you for 11 years and if there is ever an issue you are right there to help me. You came the next day to fix my irrigation system when a sprinkler head was acting up. Thank you.
Mrs F
Ottawa, ON

I just met your technician Joey and I am very impressed. He was very friendly and courteous and did a great job on the lawn.
John H
Ottawa, ON

You did a great job with my Nematode application last fall!
Albert T
Stittsville, ON

I am very happy with everything that you have done with my lawn. All the grassed areas look fantastic. You also did a great job controlling the weeds with Fiesta.
Mrs G
Richmond, ON

Thank you, I really appreciate that you came back out to re-spray the weeds with Fiesta Weed Control. I am very thankful.
Veronica T
Ottawa, ON

We are very impressed with the professional appearance and affable demeanour of your employee, John. He provides excellent explanations regarding the work he intends to do before he begins his tasks. And, he answers all of our questions most effectively! Please do relay our comments to John. Thank you!
Mervin S
Nepean, ON

Thank you for sending Tom Hansen to work on my irrigation system. His customer service skills are amazing and he made me feel very confident in what he was doing. I would like Tom to come out to my house from now on to do the irrigation services because I trust him and he knows what he is doing!
Mrs F
Nepean, ON

I want to let you know how much I appreciate the flexibility of the services and how you always work with my schedule. I feel you are one service company that I never have to feel bad about calling and asking questions, or making requests. Everyone is always so polite, friendly and willing to help. I will definitely call you to maintain the lawn at my new home, because there is no better lawn care company out there.
Phyllis E
Kanata, ON

Brent is such a nice guy and I am very impressed by him. He made sure to knock before doing any work and he is a great representative for your company.
Mrs C
Kanata, ON

June

You services were great.
Mr B
Orleans, ON

You have done a great job. It's the first time we’ve had lawn services that we've been happy with. Thank you.
Mrs C
Orleans, ON

I had a corrective application of Fiesta Weed Control on my lawn and your technician Patrick was incredible. I was carrying in flowers and we stopped to say hello and he offered to help. He took his time to explain things to me and was very nice and respectable. I was very impressed.
Sylvia H
Stittsville, ON

Your technician Patrick did a great job applying Fiesta Weed Control to my lawn. I appreciate how thorough he was on the lawn.
John H
Cumberland, ON

I was home when your technician (Joey) came to the door. He knocked, was polite, uniformed and well groomed. It confirmed my decision to buy lawn care from you and I tell people this all the time.
Marci P
Nepean, ON

I definitely will be renewing my services next year. I am very satisfied with my services.
Janice M
Orleans, ON

I am very happy with the application of Fiesta Weed Control. My son was watching the whole time to see how the application works and he is also thrilled and surprised with the results. A job well done. It really made a difference.
Mrs H
Ottawa, ON

All I can see are patches of black and green. The lawn looks great. You did a great job applying the Fiesta Weed Control and if you keep it up, I will have to sign up next year!
Mr M
Nepean, ON

Penny, thank you for your email. I would like to thank you for your professionalism and courtesy in dealing with this manner. I would like to let you know that I also appreciate it very much and it is refreshing to deal with someone who hasn't lost those values when it comes to customer service.
Monika G
Nepean, ON

Thank you to your irrigation technicians Joe and Ted for repairing my sprinkler system. I am so happy with you and I am switching to your company for all of my sprinkler system services on an annual basis.
Sonia S
Kanata, ON

I appreciate your team's great service. Could I start bragging about the new system?
Rod U
Ottawa, ON

Thank you for the services over the years.
Adele F
Nepean, ON

I had my corrective application of Fiesta Weed Control yesterday and I wanted to let you know that your technician (Patrick) did a spectacular job. The weeds are already blackening and curling.
Mrs I
Ashton, ON

On behalf of everyone at Manotick Toastmasters, I would like to thank you for your very generous door prize donation to our “Past Triumphs, Future Glory” 15th Anniversary Gala Celebration. It really contributed to setting the tone for a successful event.
Manotick Toastmasters Club 8684
Manotick, ON

Chris, thank you for installing the irrigation equipment at the newly renovated Palm House and Ceremonial Greenhouses at Rideau Hall. It was an honour and privilege to work on the grounds of Rideau Hall. Your team's experience, expertise, and track record working with the NCC contributed to the success of the project. Congratulations on being part of this historic project.
Shane from Planterra
Ottawa, ON

May

Many thanks.
Mr A,
Orleans, ON

Frank Madore did a great job starting up my irrigation system. I appreciate his patience.
Mrs L
Kanata, ON

I am very happy with your lawn care services, and you always give such great customer service. Thank you.
Joan L
Cumberland, ON

I want to give a huge thanks to Nutri-Lawn and your technicians, they are great.
Marlyn B
Ottawa, ON

I met your technician Joey last time he was here, and I think he’s doing a great job. I look forward to seeing him again. I’d like to know what time he’s coming so I can buy him a coffee!
Thomas G
Nepean, ON

Thank you to your manager John. He did a great job seeding my lawn and I am very impressed that you attended to my lawn so quickly. I look forward to continuing my services with you for many years to come.
Robert B
Nepean, ON

Your technician Tom did a phenomenal job starting up my irrigation system this spring. Thank you for sending such a friendly and knowledgeable technician.
Canderel Stonebridge
Ottawa, ON

I have been very pleased with your Irrigation department. Also you have been very attentive to my father’s property. When he called in to comment on the service you were prompt with your return, and that made me want to give you a try. I also like your referral program and I intend to be a long term customer.
Marc S
Stittsville, ON

Thank you to your technician Chris who did a Core Aeration on my lawn. He did a fantastic job.
Andrea N
Limoges, ON

I can see why Nutri-Lawn is so well renowned. Everyone I have had contact with so far has been great. I can really say I am 100% satisfied with the service I have received so far.
Sheila M
Ottawa, ON

I really think that all of your services and results on the lawn are second to none. You provide the service the customers need and not what you might want to sell them. Please keep up the great work and thanks for being our lawn care company.
Karen P
Carp, ON

My lawn looks great! Because of you the lawn is lush, and compared to last year its weed free. Thank you Nutri-Lawn and all your great staff, you have given me great service and you have a long term customer.
Barbara F
Ottawa, ON

One thing I love about your company is that you have long term staff. It’s like I’m talking to family. Thank you for making me feel at ease when I call and schedule services. It is truly special to have the ability to get the same people on the phone year after year.
Mrs L
Ottawa, ON

Fiesta weed control has worked very well on my lawn. My lawn is back to the condition it was in before the pesticide ban. Thank you Nutri-Lawn for the great work.
Alain B
Orleans, ON

Thank you to your technicians Joe, Ted and Robert for installing my new sprinkler system. It was such a pleasant experience and your staff is very well trained.
Don M
Carleton Place, ON

Your technician Joey was just at my house and he is awesome. He said he did his work exceptionally well and he is just a terrific kid. Thank you.
Chad S
Carp, ON

Thanks to your technician Quinn. He did a great job starting up my Irrigation system. I wanted to let you know you have excellent staff that represent your company very well.
Mike B
Orleans, ON

April

You are always on top of things; I would not expect anything less from your team. Keep up the great work and great service. Thank you.
Mrs A
Nepean, ON

We wish to thank you for the lawn care which you have provided us in the past. Considering all the various garden hazards faced by homeowners in the Ottawa area, the grounds at our house are looking pretty good. A credit to your professionalism.
Mark R
Orleans, ON

Thank you for the complimentary bag of grass seed!
Pamela P
Kanata, ON

The spring Fiesta treatment has been applied to my lawn, thank you. We are looking forward to a green and healthy lawn again this year. Thanks to you and your crew. Good job guys.
Gilles G
Nepean, ON

Thanks for the grass seed!
Mrs A
Orleans, ON

Thank you for changing to netbooks – much appreciated legibility with the notes you leave. Your technician Kevin typed in a fantastic note.
Mrs S
Ottawa, ON

I am looking forward to more of your services. I will hands down recommend your customer service any time. Thank you.
Lea D
Ottawa, ON

Darren, thank you for your prompt reply to my query about the phone call. I am glad I have you at Nutri-Lawn to straighten things out for me and thank you for your continuing patience.
Joyce H
Kanata, ON

I absolutely love your staff. Every time I call, I get someone that takes the time to help me. Nutri-Lawn is a really great company.
Mano M
Nepean, ON

Thank you for your excellent service for many years!
Kathryn D
Kanata, ON

Thank you for the fast service. You came within 24 hours of ordering the service. Great job Nutri-Lawn.
Mr J
Ottawa, ON

I am a past customer and I wish every company was as honest as you. You really did deserve the Better Business Bureau Torch Award!
Mrs T
Ottawa, ON

Your technician John was here today to do my first application and I am very happy with the quality of work. He is very polite, and would like him to come back each visit.
Mrs R
Nepean, ON

I have been using your company for several years and I am very happy with you and your services. I will be recommending you to anyone that needs lawn care.
Judith H
Nepean, ON

Over the past 5 or 6 years you have been taking care of my lawn, I have loved the feeling of coming home to a well taken care of property. Whenever I have company over, the first thing people would say is what a great lawn you have. Thank you for the great service and results.
Michael Y
Nepean, ON

It’s great that whenever I call your office, the staff is upbeat and friendly. I love your services.
Janice M
Orleans, ON

Thank you for taking care of my issues quickly and efficiently. I love it when I call, I always feel like I’m calling a friend.
Dean L
Nepean, ON

I had great service last year. Fiesta worked well and I know you’re just a phone call away if I need you to come back out. Thanks.
Henri L
Orleans, ON

I am quite pleased with the service, and glad that it controlled my weeds.
Mrs C
Almonte, ON

I am amazed at how your staff works quickly to address my questions. It is just a pleasure dealing with you. I would buy whatever you recommended because I trust your opinion that much.
Courtney K
Rockcliffe, ON

It is a pleasure working with you. You are so easy to work with and are willing to work with my needs. Thank you Nutri-Lawn.
Dr A
Ottawa, ON

The service last year was great.
Craig N
Nepean, ON

You have done a wonderful job on my lawn.
Mr L
Carleton Place, ON