The video shows a woman from the knees up wearing blue pants and a white T-shirt. She is standing indoors.

 

There is a Nutri-Lawn logo in the top left corner, and the bottom quarter of the screen reads “Mrs G Nepean ON”.

 

(Man Speaking Off-Screen): “Okay, so we’re here with Mrs. Gartner at 38 Ashburn, and we’re just going to ask her a couple questions. So the first question is – what do you like best about Nutri-Lawn?”

 

(Woman Speaking): “The good fertilizing they do!”

 

(Man speaking Off-Screen): “And what’s your best experience with Nutri-Lawn staff?”

 

(Woman Speaking): “I’m really satisfied with them. They’re so friendly always! You guys, you come to the house, I ask you a question – you’re friendly, and on the telephone they are always so polite! I really like that.”

 

(Man Speaking Off-Screen): “Okay, that’s great, that’s great. Thank you very much!”